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Terms & Conditions
Welcome to Moksha. By accessing or purchasing from our website, you agree to the following terms and conditions.
General
These Terms & Conditions govern the use of our website and the purchase of products from Moksha.
By using this website, you confirm that you are at least 18 years old or using the website under parental supervision.
Product Information
We strive to ensure that all product descriptions, images, and prices displayed on our website are accurate.
However:
• Minor variations in color may occur due to screen settings.
• Product availability is subject to change without notice.
Moksha reserves the right to modify product pricing or discontinue products at any time.
Orders & Acceptance
Once you place an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of the order.
Moksha reserves the right to cancel or refuse orders in cases such as:
• Product unavailability
• Pricing errors
• Suspected fraudulent transactions
If an order is cancelled, any payment received will be refunded.
Intellectual Property
All content on this website including:
• Text
• Images
• Logos
• Designs
• Graphics
are the intellectual property of Moksha and may not be copied, reproduced, or used without written permission.
Limitation of Liability
Moksha shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our maximum liability shall not exceed the value of the product purchased.
Changes to Terms
Moksha reserves the right to update these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page.
Cancellation Policy
At Moksha, we understand that plans may change. Our cancellation policy ensures transparency and fairness.
Order Cancellation
Orders may be cancelled within 12 hours of placing the order, provided the order has not already been processed or shipped.
To request a cancellation, please contact our support team with your order number and details.
Orders Already Shipped
If an order has already been shipped, it cannot be cancelled. In such cases, you may refer to our Return & Exchange Policy once the product is delivered.
Refund for Cancelled Orders
If your cancellation request is approved:
• The refund will be processed within 5–7 business days
• The amount will be credited to the original payment method
Moksha Cancellation Rights
Moksha reserves the right to cancel orders due to:
• Product stock issues
• Payment verification issues
• Incorrect pricing or product information
• Suspected fraudulent activity
In such cases, customers will be informed and refunded accordingly.